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OHQ's records suffice proof of a cost that is payable unless they are shown to be wrong. Customer will certainly utilize its sensible endeavours to notify OHQ of any kind of billing disagreement within fourteen (14) days of invoice of an invoice, adhering to the procedure described in Section 15. If Consumer conflicts a billing, the invoice needs to remain to be paid in a timely manner however OHQ will certainly attribute or refund Client if it is later on sensibly figured out by OHQ or according to the dispute resolution procedure described in Section 15 that the billing was inaccurate and the Client is qualified to a credit scores or reimbursement.
Such modifications may consist of, without limitation, adjustments for the Registration Charges or Usage Fees for OHQ Paid Services, modifications to the use allowances included in the Rates Plans, and discontinuation of Prices Plans. (a) Each such modification will certainly take result after practical development written notice is provided to Consumer (as an example, by being posted to the OHQ Site), other than that any such revision that impacts a Selected Paid Service will put on Customer beginning at the beginning of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ supplies notice of such revision to Consumer based on Area 16.8.
If Consumer does not end its use of any afflicted Selected Paid Service prior to the reliable day of such revision, Consumer will be considered to have actually accepted such revision relative to such Selected Paid Solution. (b) If a Rates Plan chosen by Consumer is ceased, OHQ will provide Customer with sensible advancement notice of no much less than thirty (30) days and Customer will certainly be given the choice of selecting a brand-new Rates Plan from then-current pricing strategies supplied by OHQ.
For avoidance of doubt, this paragraph does not use to modifications to the Catalog, which are dealt with in Section 7 (remote virtual receptionist).1. Customer represents that all info offered by Client and its customers to OHQ (including, without limitation, all call details and information pertaining to Consumer's Charge card) is exact, updated and total at the time it is supplied to OHQ
Consumer has to whatsoever times follow all laws, laws, requirements and codes suitable about its use OHQ Offerings and the Client's supply of its services and product to its customers. Consumer will certainly not utilize any kind of OHQ Offerings to engage in, or to encourage or aid others to take part in, any illegal or fraudulent tasks.
If a brand-new Paid Service Term begins earlier than 3 (3) days after such email is sent out, Customer will sustain the appropriate Membership Cost for the brand-new Paid Solution Term (the ""). The efficient day of such discontinuation will be either (i) the Asked For Discontinuation Date, or needs to Client not state a Requested Discontinuation Day, (ii) the last day of the Final Paid Solution Term.
Where Client ends according to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will be kept and the OHQ Offerings offered to Client up until the last day of the Final Paid Solution Term (based on reinstatement charges under stipulation 10.3(e)) and the unused balance of the Prepaid Usage Credit rating will certainly be retained by OHQ for future usage by Client if Client chooses to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).
(b) Complying with discontinuation of any type of OHQ Service, OHQ will not be liable in any kind of means for responding to telephone calls, taking or supplying messages, or doing any various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Consumer's Account and Client's access to the Account.
(e) Complying with discontinuation of any type of OHQ Services, OHQ will certainly have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to reinstate or otherwise recommence an ended OHQ Solutions, OHQ might call for that Client pay a reinstatement cost of $30 (to cover OHQ's practical expenses in refining the reinstatement) Information accumulated by OHQ from Customer and its callers might be made use of, divulged and shared by OHQ according to OHQ's personal privacy plan as available on the OHQ Web Site ("") and as might be modified every so often.
The Controller hereby designates the Processor with respect to handling activities taken on throughout the arrangement of receptionist solutions. OHQ and Consumer recognize and concur that the Processor is subject to the complying with commitments: The Processor will adhere to the appropriate Information Protection Regulations and need to: (a) just act on the created guidelines of the Controller and make sure those acting under their authority do the very same; (b) make certain that people refining the information are subject to a duty of self-confidence; (c) use its finest efforts to secure and shield all individual data from unauthorised or illegal handling, including (yet not restricted to) unintended loss, devastation or damages; (d) guarantee that all processing satisfies the requirements of the GDPR and associated Data Security Regulation; (e) make certain that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior consent of the Controller; inform the Controller of any kind of desired changes concerning Sub-Processors; they apply a written contract including the exact same information protection obligations as established out in these Terms; understand that any failure on the part of the Sub-processor to adhere to the Information Defense Regulation, the Processor remains fully reliant the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in supplying subject gain access to and permitting data based on exercise their legal rights under the Information Defense Regulations.
The Controller shall carry out appropriate and ideal onboarding and due diligence checks for all Processors, with a full assessment of the necessary Data Security Regulation demands. The Controller shall confirm that the Cpu has appropriate and documented procedures for data violations, data retention and information transfers in position. The Controller shall get proof from the Processor as to the: (a) verification and dependability of the staff members utilized by the Cpu; (b) any type of certificates, accreditations and policies as described in the onboarding procedure; (c) technical and operational measures used in safeguarding the Personal Data; and (d) treatments in location for permitting data topics to exercise their civil liberties, including (yet not restricted to), subject accessibility requests, erasure & correction procedures and restriction of processing steps.
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