What Are The Best Functional Short Term Virtual Receptionist thumbnail

What Are The Best Functional Short Term Virtual Receptionist

Published Jul 03, 24
6 min read


The service supplied by OfficeHQ is specialist. The backend system is user-friendly and caters to our company requirement for overflow telephone calls. I would certainly recommend any tiny service looking for a virtual reception to think about the solution offered by OfficeHQ.

As a small service, every brand-new service lead counts. In operation OfficeHQ, we're confident that not one of our beneficial leads will certainly be missed out on despite the moment of day. We love the versatile service offering and find it to be an economical method to offer 24/7 reception to our customers.

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Would certainly recommend them to others. We have actually partnered with OfficeHQ to supply our callers friendly receptionists to manage our telephone calls when our team are hectic, as a genuine individual is so much better to speak to than voicemail we discover! We use their solution for certain project sales lines, the workplace line and mobiles when we remain in meetings or onsite predominantly.

They happily and professionally handled most of my telephone calls when we were a little short-staffed. Wonderful solution. Many thanks. We have been utilizing OfficeHQ for a number of years now. Their service and integrity is literally infallible. In our ability of a healthcare carrier, having all unanswered calls got as messages in real-time as e-mails is important.

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Highly tailored, flexible to match our organization requirements. Well worth it! In the start-up stage for my legislation technique, I went with a digital reception solution to avoid the expenses of a full time receptionist. There was some initial worry around whether the configuration would certainly be smooth and whether a high standard of call experience for my customers could be kept, yet it's been fine.

OfficeHQ have actually made a greatly positive distinction to our company for the past 18 months. They likewise give your organization with a telephone number and are excellent for legimitising virtual/online organizations (and of training course others as well). I highly advise them need to you need a part-time function source. As a tiny and active group, we do not have capability to handle new lead phone telephone calls often.

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Phone calls are addressed by friendly, well-spoken virtual assistants and we get punctual e-mails including the new phone call information. Has been very handy for our tiny company especially with staff taking leave or when they are off unwell.

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No inconveniences and extremely simple to manage. Our company runs an extremely busy phone call centre and we use OfficeHQ for call centre overflow to take those telephone calls we're unable to promptly manage. This amounts to over 15,000 telephone calls per year that OfficeHQ takes care of on our part. We've discovered the solution to be absolutely seamless with all phone calls being answered on a really prompt basis with instantaneous messaging and real-time reporting.

What can I claim this company is dazzling. The procedure of setting up our business was so simple and the customer solution is fantastic. Thank you Ingrid for all your assistance, you have been outstanding. I would extremely advise this company. Having used your service continuously for 15 years (since 2007), OfficeHQ has really set the standard for this industry.

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Price-wise: nothing else service out there comes close! Not a single cost rise during all this time around. Discuss taking a service for provided it actually does not obtain any better than this. Thanks for the years and years of top quality solution you have actually offered my organization. 100% recommended an amazing service and super-friendly staff.

Clients usually certify our service by calling us before they reserve, so it is sales critical that our phone is always addressed expertly and without delay. OfficeHQ does that for us when we are remote to the office.

That lastly never ever took place, as the service from the operatives in this company have been so excellent that they have basically entered into the FireCrunch team. The practically immediate relay of customer calls by e-mail and text to our field operatives enables us to respond to client queries promptly, plus the kind system established permits straight loading to the FireCrunch CRM with no guidebook transfer called for by FireCrunch.

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OfficeHQ we think about the most effective at this. What a wonderful organization connection. I involved with OfficeHQ when I began my expert services firm in March 2008. It was like having my own people just down the passage. I might be anywhere in the world and be positive a genuine individual would certainly exist to take a telephone call from a customer.

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Premium service by very expert and proficient call-takers enabled me self-confidence in exactly how my brand was offered. I very suggest OfficeHQ. Thanks to the team for assisting my business thrive and creating the moment for us to concentrate on the company of operating. As I move into retirement, I am extremely grateful for the support from the group at OfficeHQ.

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We have been utilizing OfficeHQ for over 10 years and it's such an incentive to be complimentary of staffing migraines, such as when they contact unwell. With OfficeHQ as component of our group, there is always somebody offered to address phone calls. OfficeHQ guarantees phone call to human resources National are responded to 24-hour a day, 365 days a year.

I have been extremely pleased with their solution over the past 18 months. We are an extremely busy property business that requires quickly and effective service for every one of our calls. From taking residential or commercial property enquiries, to offering details concerning "open for assessments" to purchasers, OfficeHQ has had us covered.

OfficeHQ provides us the capability to do what we do best, both in the center and off-site. live receptionist. We're guaranteed in knowing we'll never miss an essential telephone call or prospective visit, all for a portion of the cost of having our own assistant.

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I highly advise their services! I could not rank OfficeHQ and their solution very enough. Extremely pleasant, expert and simple to interact with on the move. We have been dealing with OfficeHQ for over 8 years. We just like their service. It has actually been the very best monetary company decision we have actually made! We conserve 93% of a receptionist wage yearly! We are no more disrupted with phone calls, clients' details are taken precisely after that you can choose e-mail or SMS notice.

Well done OfficeHQ, we would be lost without you! Quit Sound Windows has actually been utilizing OfficeHQ for several years.